How to reactivate your inactive customers by email

Learn how to re-engage your inactive subscribers with an automated, personalized reactivation email they won’t be able to resist.

You’ve invested time and energy building your address book and crafted the perfect welcome email , but some subscribers seem to have lost interest in your content. They’re no longer opening your emails or haven’t made a purchase in a while.

It’s the same with email marketing: sometimes your subscribers just need a little nudge. And that’s where the follow-up email comes in.

Find out everything you need to know about the subject in this article!

What is a customer reminder email?

So you’ve decided to rekindle bolivia phone number library your subscribers’ interest in your brand and content with a follow-up email. But what exactly does this mean?

This article explains everything you need to create your reminder emails:

  • Reasons to send a reminder email
  • Best Practices and Common Mistakes for Reactivation Emails
  • Examples of optimize your digital marketing reactivation emails
  • How to Create Customer Reminder Emails with Brevo

Since reactivation emails are triggered by subscriber behavior, such as a period of inactivity, you’ll need to create an automated workflow. If you’re unfamiliar with setting up automated emails, check out our complete guide to marketing automation.

Why send a reactivation email?

If you’ve read our article on customer retention and loyalty , you know how important it is to nurture your relationship with your existing contacts.

After all, these are people who have text services already shown interest in your brand – and it will cost you less to retain an old customer than to acquire new ones.

So, a reactivation or re-engagement email campaign can:

  • Improve your engagement stats
  • Increase your sales
  • Improve your deliverability
  • Help you clean up your email list

In short, you can still continue to work on acquiring new customers through marketing efforts, but if your audience isn’t genuinely interested in your emails, your efforts will be of limited value.

 

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