Helping someone with computer problems is a breeze when you’re physically present. However, remote troubleshooting over the phone can quickly turn into a frustrating experience full of miscommunication and confusion. Luckily, Windows 11 offers a solution called Quick Assist that allows users to remotely access another person’s computer, making it much easier to provide assistance.
What is Quick Help in Windows 11
Quick Assist is a built-in feature in Windows 11 (also available in Windows 10) that allows a user to remotely access and control another person’s computer. This tool simplifies remote connections by allowing one user to help another business owner database troubleshoot issues directly on their PC. While it has similarities to the older Windows Remote Assistance tool, Quick Assist offers advanced features such as the ability for the assistant to use their own keyboard layout and a pause function during the assistance session.
Whether you’re offering help or needing support, Quick Assist makes the remote assistance process simple and user-friendly.
Using Quick Help in Windows 11
You don’t need to install any additional software to use Quick Assist—it’s built right into Windows 11. However, finding the app can be what does the future of b2b sales look like? a bit tricky, as Microsoft has moved it to this version of Windows. The easiest way to open Quick Assist is through the search function.
Step 1: Click on the Search icon on the taskbar.
Step 2: Enter your query Quick Assist in the search bar and select the app from the search results.
If for some reason the search function is not available, you can access the Quick Help function through the Start menu.
Step 3: Open the Start menu and click All apps.
Scroll down the list of apps and select Windows Tools
Step 5: In the Windows Tools window, find and double-click Quick Help to launch the application.
Now that you have Quick Assist search engine optimization mails open, you can offer or request assistance.
How to Use Using Quick Assist to help someone
If you are helping someone else, follow these steps to connect to their computer.
Step 1: In the Quick Assist app, under the Provide Assistance section, tap Assist Someone Else.